.page-faq {
  --faq-hair: rgba(120, 160, 200, 0.18);
  --faq-hair-strong: rgba(120, 160, 200, 0.34);
  --faq-paper-line: rgba(11, 22, 40, 0.14);
  background:
    radial-gradient(1100px 520px at 88% -8%, rgba(57, 255, 196, 0.10), transparent 62%),
    radial-gradient(820px 420px at -12% 18%, rgba(255, 122, 24, 0.08), transparent 58%),
    var(--ink);
  color: var(--fog);
  padding-bottom: 4rem;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero {
  position: relative;
  overflow: hidden;
  padding: 1.4rem 0 2.4rem;
  border-bottom: 1px solid var(--faq-hair);
}

.page-faq .faq-hero::before {
  content: "";
  position: absolute;
  top: -22%;
  right: -28%;
  width: 680px;
  height: 340px;
  background: linear-gradient(112deg, transparent 42%, rgba(57, 255, 196, 0.12) 50%, transparent 58%);
  transform: rotate(-13deg);
  pointer-events: none;
}

.page-faq .faq-hero > .shell {
  position: relative;
  z-index: 1;
}

.page-faq .breadcrumb {
  margin-bottom: 1.1rem;
}

.page-faq .breadcrumb__list {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 0.4rem;
  list-style: none;
  margin: 0;
  padding: 0;
  font-size: 0.75rem;
  font-family: var(--font-mono);
}

.page-faq .breadcrumb__link {
  color: var(--haze);
  text-decoration: none;
}

.page-faq .breadcrumb__link:hover,
.page-faq .breadcrumb__link:focus-visible {
  color: var(--cyan);
}

.page-faq .breadcrumb__sep {
  color: var(--line-strong);
}

.page-faq .breadcrumb__current {
  color: var(--fog);
}

.page-faq .faq-hero__lead {
  display: grid;
  gap: 1.6rem;
  align-items: start;
}

.page-faq .eyebrow {
  color: var(--cyan);
  font-size: 0.72rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
}

.page-faq h1 {
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(1.75rem, 6.4vw, 3.2rem);
  line-height: 1.08;
  letter-spacing: -0.012em;
  margin: 0.55rem 0 0.9rem;
  color: var(--fog);
  max-width: 22em;
}

.page-faq .faq-hero__intro {
  margin: 0;
  color: var(--haze);
  font-size: 0.96rem;
  line-height: 1.85;
  max-width: 60ch;
}

.page-faq .faq-hero__status {
  background: var(--glass);
  border: 1px solid var(--faq-hair-strong);
  border-radius: var(--radius-lg);
  padding: 1.1rem 1rem;
  backdrop-filter: blur(10px);
}

.page-faq .faq-hero__status-num {
  font-family: var(--font-mono);
  font-size: 3.2rem;
  font-weight: 700;
  line-height: 1;
  margin: 0.85rem 0 0.25rem;
  color: var(--cyan);
}

.page-faq .faq-hero__status-num span {
  font-family: var(--font-body);
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--haze);
  margin-left: 0.3rem;
}

.page-faq .faq-hero__status-label {
  margin: 0;
  font-size: 0.72rem;
  letter-spacing: 0.08em;
  color: var(--haze);
}

.page-faq .faq-hero__status-list {
  list-style: none;
  margin: 0.9rem 0 0;
  padding: 0.85rem 0 0;
  border-top: 1px solid var(--faq-hair);
  display: grid;
  gap: 0.45rem;
  font-size: 0.78rem;
  color: var(--haze);
}

.page-faq .faq-hero__status-list .num {
  color: var(--fog);
  font-size: 0.82rem;
}

.page-faq .faq-hero__jump {
  display: flex;
  flex-wrap: wrap;
  gap: 0.45rem;
  margin-top: 1.8rem;
}

.page-faq .faq-hero__jump a {
  display: inline-flex;
  align-items: center;
  gap: 0.45rem;
  padding: 0.42rem 0.75rem;
  border: 1px solid var(--faq-hair-strong);
  border-radius: 999px;
  font-size: 0.75rem;
  color: var(--haze);
  text-decoration: none;
  transition: border-color 0.25s var(--ease), color 0.25s var(--ease), background 0.25s var(--ease);
}

.page-faq .faq-hero__jump a .num {
  color: var(--orange);
  font-size: 0.7rem;
}

.page-faq .faq-hero__jump a:hover,
.page-faq .faq-hero__jump a:focus-visible {
  color: var(--ink);
  background: var(--cyan);
  border-color: var(--cyan);
}

.page-faq .faq-hero__jump a:hover .num,
.page-faq .faq-hero__jump a:focus-visible .num {
  color: var(--ink);
}

/* ---------- 工作台骨架 ---------- */
.page-faq .faq-deck {
  display: grid;
  gap: 1.6rem;
  padding-top: 2.2rem;
}

.page-faq .faq-rail {
  display: none;
}

.page-faq .faq-rail__title {
  margin: 0 0 0.7rem;
  font-family: var(--font-mono);
  font-size: 0.68rem;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--haze);
}

.page-faq .faq-rail__nav {
  display: grid;
  gap: 0.1rem;
}

.page-faq .faq-rail__link {
  display: block;
  padding: 0.5rem 0.2rem 0.5rem 0.9rem;
  border-left: 2px solid var(--faq-hair);
  color: var(--haze);
  font-size: 0.82rem;
  line-height: 1.5;
  text-decoration: none;
  transition: color 0.25s var(--ease), border-color 0.25s var(--ease);
}

.page-faq .faq-rail__link:hover,
.page-faq .faq-rail__link:focus-visible {
  color: var(--fog);
  border-left-color: var(--faq-hair-strong);
}

.page-faq .faq-rail__link[aria-current="true"] {
  color: var(--cyan);
  border-left-color: var(--cyan);
}

/* ---------- 章节 ---------- */
.page-faq .faq-section {
  padding: 2rem 0;
  border-top: 1px solid var(--faq-hair);
}

.page-faq .faq-section:first-child {
  border-top: 0;
  padding-top: 0;
}

.page-faq .faq-section h2 {
  font-family: var(--font-head);
  font-weight: 800;
  font-size: clamp(1.35rem, 4.4vw, 2rem);
  line-height: 1.16;
  letter-spacing: -0.01em;
  margin: 0.4rem 0 0.7rem;
  color: var(--fog);
}

.page-faq .faq-section__lead {
  margin: 0;
  color: var(--haze);
  font-size: 0.92rem;
  line-height: 1.85;
  max-width: 64ch;
}

.page-faq .faq-section__head {
  margin-bottom: 1.5rem;
}

/* ---------- 图 ---------- */
.page-faq .faq-figure {
  margin: 1.4rem 0 1.6rem;
  border: 1px solid var(--faq-hair);
  border-radius: var(--radius-lg);
  overflow: hidden;
  background: var(--night);
}

.page-faq .faq-figure img {
  display: block;
  width: 100%;
  max-width: 100%;
  height: auto;
  object-fit: cover;
}

.page-faq .faq-figure figcaption {
  padding: 0.65rem 0.95rem;
  border-top: 1px solid var(--faq-hair);
  font-size: 0.73rem;
  line-height: 1.6;
  color: var(--haze);
}

.page-faq .faq-figure--tall {
  margin: 1.4rem 0 0;
}

/* ---------- 步骤 ---------- */
.page-faq .faq-steps {
  list-style: none;
  margin: 0;
  padding: 0;
}

.page-faq .faq-step {
  position: relative;
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 0.9rem;
  padding: 1.05rem 0;
  border-top: 1px solid var(--faq-hair);
}

.page-faq .faq-step:last-child {
  border-bottom: 1px solid var(--faq-hair);
}

.page-faq .faq-step:not(:last-child)::before {
  content: "";
  position: absolute;
  left: 20px;
  top: 52px;
  bottom: 0;
  width: 1px;
  background: linear-gradient(to bottom, rgba(57, 255, 196, 0.55), transparent);
}

.page-faq .faq-step__no {
  width: 40px;
  height: 40px;
  display: grid;
  place-items: center;
  border: 1px solid var(--cyan);
  border-radius: 50%;
  color: var(--cyan);
  font-size: 0.78rem;
}

.page-faq .faq-step__body h3 {
  margin: 0.35rem 0 0.4rem;
  font-size: 1rem;
  font-weight: 700;
  line-height: 1.4;
  color: var(--fog);
}

.page-faq .faq-step__body p {
  margin: 0;
  font-size: 0.88rem;
  line-height: 1.82;
  color: var(--haze);
}

/* ---------- 暖纸提示 ---------- */
.page-faq .faq-note {
  margin-top: 1.3rem;
  padding: 1.05rem 1.1rem;
  border-radius: var(--radius-md);
  background: var(--paper);
  color: var(--paper-ink);
  font-size: 0.86rem;
  line-height: 1.8;
}

.page-faq .faq-note strong {
  display: block;
  margin-bottom: 0.35rem;
  font-family: var(--font-head);
  font-size: 0.98rem;
  letter-spacing: 0.01em;
}

/* ---------- 刷新节奏 ---------- */
.page-faq .faq-cadence {
  display: grid;
  gap: 0.7rem;
  margin-bottom: 1.4rem;
}

.page-faq .faq-cadence__item {
  background: var(--night);
  border: 1px solid var(--faq-hair);
  border-radius: var(--radius-md);
  padding: 1rem 0.95rem;
}

.page-faq .faq-cadence__num {
  margin: 0;
  font-family: var(--font-mono);
  font-size: 2.1rem;
  font-weight: 700;
  line-height: 1;
}

.page-faq .faq-cadence__num span {
  font-family: var(--font-body);
  font-size: 0.75rem;
  font-weight: 500;
  margin-left: 0.25rem;
  color: var(--haze);
}

.page-faq .faq-cadence__item:nth-child(1) .faq-cadence__num { color: var(--cyan); }
.page-faq .faq-cadence__item:nth-child(2) .faq-cadence__num { color: var(--orange); }
.page-faq .faq-cadence__item:nth-child(3) .faq-cadence__num { color: var(--magenta); }

.page-faq .faq-cadence__item h3 {
  margin: 0.6rem 0 0.4rem;
  font-size: 0.92rem;
  font-weight: 700;
  color: var(--fog);
}

.page-faq .faq-cadence__item p {
  margin: 0;
  font-size: 0.82rem;
  line-height: 1.75;
  color: var(--haze);
}

/* ---------- 折叠答案 ---------- */
.page-faq .disclosure {
  background: var(--paper);
  color: var(--paper-ink);
  border-radius: var(--radius-md);
  margin-top: 0.6rem;
  overflow: hidden;
  border: 1px solid rgba(11, 22, 40, 0.08);
}

.page-faq .disclosure__trigger {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 0.9rem;
  padding: 0.95rem 1rem;
  background: transparent;
  border: 0;
  color: inherit;
  font-family: var(--font-body);
  font-size: 0.92rem;
  font-weight: 700;
  line-height: 1.5;
  text-align: left;
  cursor: pointer;
}

.page-faq .disclosure__trigger:focus-visible {
  outline: 2px solid var(--orange);
  outline-offset: -3px;
}

.page-faq .disclosure__label {
  flex: 1 1 auto;
  min-width: 0;
}

.page-faq .disclosure__icon {
  position: relative;
  flex: none;
  width: 22px;
  height: 22px;
  border: 1px solid rgba(11, 22, 40, 0.3);
  border-radius: 50%;
  transition: border-color 0.25s var(--ease), background 0.25s var(--ease);
}

.page-faq .disclosure__icon::before,
.page-faq .disclosure__icon::after {
  content: "";
  position: absolute;
  top: 50%;
  left: 50%;
  width: 9px;
  height: 1.5px;
  background: currentColor;
  transform: translate(-50%, -50%);
  transition: transform 0.25s var(--ease), opacity 0.25s var(--ease);
}

.page-faq .disclosure__icon::after {
  transform: translate(-50%, -50%) rotate(90deg);
}

.page-faq .disclosure[data-open="true"] .disclosure__icon {
  border-color: var(--cyan);
  background: var(--cyan);
  color: var(--ink);
}

.page-faq .disclosure[data-open="true"] .disclosure__icon::after {
  transform: translate(-50%, -50%) rotate(0deg);
  opacity: 0;
}

.page-faq .disclosure__panel {
  padding: 0.85rem 1rem 1.05rem;
  border-top: 1px solid var(--faq-paper-line);
  font-size: 0.87rem;
  line-height: 1.82;
  color: rgba(11, 22, 40, 0.82);
}

.page-faq .disclosure__panel p {
  margin: 0 0 0.6rem;
}

.page-faq .disclosure__panel p:last-child {
  margin-bottom: 0;
}

.page-faq .disclosure__panel ul {
  margin: 0 0 0.6rem;
  padding-left: 1.1rem;
}

.page-faq .disclosure__panel li {
  margin-bottom: 0.3rem;
}

.page-faq .disclosure__panel a {
  color: var(--paper-ink);
  text-decoration: underline;
  text-decoration-color: var(--orange);
  text-decoration-thickness: 2px;
  text-underline-offset: 3px;
}

.page-faq .disclosure__panel a:hover,
.page-faq .disclosure__panel a:focus-visible {
  color: #b34300;
}

/* ---------- 分栏 ---------- */
.page-faq .faq-split {
  display: grid;
  gap: 1.2rem;
  align-items: start;
}

/* ---------- 工单与联系 ---------- */
.page-faq .faq-ticket {
  display: grid;
  gap: 1rem;
}

.page-faq .faq-ticket__list {
  background: var(--night);
  border: 1px solid var(--faq-hair-strong);
  border-radius: var(--radius-lg);
  padding: 1.1rem 1.05rem;
}

.page-faq .faq-ticket__list h3 {
  margin: 0 0 0.7rem;
  font-size: 0.9rem;
  font-weight: 700;
  color: var(--fog);
}

.page-faq .faq-ticket__list ul {
  margin: 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 0.5rem;
}

.page-faq .faq-ticket__list li {
  position: relative;
  padding-left: 1.15rem;
  font-size: 0.83rem;
  line-height: 1.7;
  color: var(--haze);
}

.page-faq .faq-ticket__list li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0.62rem;
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--orange);
}

.page-faq .faq-contact {
  display: grid;
  gap: 0.6rem;
  background: var(--paper);
  color: var(--paper-ink);
  border-radius: var(--radius-lg);
  padding: 1.1rem 1.05rem;
}

.page-faq .faq-contact__item {
  display: grid;
  gap: 0.15rem;
  padding-bottom: 0.6rem;
  border-bottom: 1px solid var(--faq-paper-line);
}

.page-faq .faq-contact__item:last-child {
  padding-bottom: 0;
  border-bottom: 0;
}

.page-faq .faq-contact__k {
  font-family: var(--font-mono);
  font-size: 0.66rem;
  letter-spacing: 0.14em;
  text-transform: uppercase;
  color: rgba(11, 22, 40, 0.55);
}

.page-faq .faq-contact__v {
  font-size: 0.88rem;
  line-height: 1.65;
  word-break: break-word;
}

.page-faq .faq-tail {
  margin: 1.3rem 0 0;
  font-size: 0.82rem;
  line-height: 1.8;
  color: var(--haze);
}

.page-faq .faq-tail a {
  color: var(--cyan);
  text-decoration: underline;
  text-underline-offset: 3px;
}

.page-faq .faq-tail a:hover,
.page-faq .faq-tail a:focus-visible {
  color: var(--orange);
}

/* ---------- 响应式 ---------- */
@media (min-width: 620px) {
  .page-faq .faq-cadence {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .page-faq .faq-ticket {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-contact {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .page-faq .faq-contact__item--wide {
    grid-column: 1 / -1;
  }
}

@media (min-width: 860px) {
  .page-faq .faq-hero {
    padding: 1.8rem 0 3rem;
  }

  .page-faq .faq-hero__lead {
    grid-template-columns: minmax(0, 1fr) 262px;
    gap: 2.6rem;
  }

  .page-faq .faq-hero__intro {
    font-size: 1rem;
  }

  .page-faq .faq-split {
    grid-template-columns: minmax(0, 1fr) 280px;
    gap: 2rem;
  }

  .page-faq .faq-figure--tall {
    margin-top: 0.6rem;
  }
}

@media (min-width: 980px) {
  .page-faq .faq-deck {
    grid-template-columns: 208px minmax(0, 1fr);
    gap: 3rem;
    padding-top: 2.8rem;
  }

  .page-faq .faq-rail {
    display: block;
    position: sticky;
    top: calc(var(--head-h) + 1.4rem);
  }

  .page-faq .faq-section {
    padding: 2.6rem 0;
  }

  .page-faq h1 {
    max-width: 18em;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-hero__jump a,
  .page-faq .faq-rail__link,
  .page-faq .disclosure__icon,
  .page-faq .disclosure__icon::before,
  .page-faq .disclosure__icon::after {
    transition: none;
  }
}
<<<END>>>